Public offer agreement

1.1. This Agreement is official proposal (public offer) of Online store santehpoliv.com (hereinafter — «Seller») to any individual or legal entity (hereinafter — «Buyer») conclude product purchase-sale agreement remotely on terms defined in this Agreement.

1.2. According to art. 633, 641 of Civil Code of Ukraine, this Agreement terms are public and same for all Buyers. Unconditional acceptance (acceptance) of this proposal terms is considered Buyer's fact of placing Order on Online store website.

1.3. Agreement considered concluded from moment Buyer receives electronic confirmation of Order acceptance or from moment of actual Product transfer, depending on which comes first.

"Site"

Web resource located on Internet at address santehpoliv.com, which is platform for presenting Products and placing Orders.

"Product"

List of material and technical means (irrigation equipment, plumbing, pipes, fittings, pumping equipment, etc.), information about which posted on Site.

"Order"

Properly completed and placed on Site Buyer's application to purchase selected Products.

"Significant defect"

Defect that makes impossible or unacceptable using product according to its intended purpose, arose from manufacturer's (Seller's) fault, after its elimination appears again from causes independent of consumer.

3.1. Seller undertakes to transfer Product ownership to Buyer, and Buyer undertakes to accept and pay for Product on terms of this Agreement.

3.2. Product ownership rights transfer to Buyer at moment of Product delivery to Buyer or courier service representative, subject to full payment of Product cost.

4.1. Buyer independently places Order on Site through "Cart" form or by phone at number +380633153283.

4.2. When placing Order Buyer undertakes to provide reliable information: surname, name, contact phone, delivery address. Seller not responsible for inability to fulfill Order due to Buyer providing incorrect data.

4.3. If ordered Product unavailable in warehouse, Seller informs Buyer about this (by phone or through email). Buyer has right to agree to Product replacement with similar one, wait for delivery or cancel Order.

5.1. Price of each Product specified on Site. Seller has right to unilaterally change price for any Product item. However, price for already confirmed by Seller Order not subject to change.

5.2. Delivery cost not included in Product price and paid separately according to logistics operator rates, unless otherwise specified on Site (e.g., promotional offers with free delivery on orders from 3000 UAH).

5.3. Product payment made by:

• Cash on delivery (postpayment)
• Bank transfer to Seller's account
• Online payment via the LiqPay payment system (Visa, Mastercard, Google Pay, Apple Pay)

5.5. For wholesale and regular customers individual payment terms may apply (payment deferral), regulated by separate agreements.

6.1. Product delivery carried out by transport companies ("Nova Poshta", "Ukrposhta", etc.) or by self-pickup.

6.3. If damage or incompleteness detected, Buyer must complete Damage/Shortage Report together with carrier representative and refuse acceptance.

7.1. Product return and exchange regulated by Law of Ukraine "On Consumer Rights Protection".

8.1. Seller responsible for Product quality according to Ukrainian legislation.

8.3. Seller's liability for any claims limited to purchased Product cost.

9.1. By accepting this Agreement, Buyer gives consent to collect and process their personal data (full name, phone, address) for Order fulfillment, accounting and sending information messages (SMS, e-mail) about Order status.

9.2. Seller undertakes not to transfer data to third parties, except cases necessary for Order fulfillment (e.g., data transfer to delivery service).

More about personal data processing: Privacy policy

10.1. Parties released from liability for obligations non-fulfillment if such non-fulfillment resulted from force majeure circumstances (war, military actions, blockade, embargo, natural disasters, power system accidents, state authority actions) that arose after Agreement conclusion.

• Privacy policy
• Terms of use
• Return policy